What to do when Mongo is down: MongoTimeoutException

Help! Appsmith isn’t responding and we have a MongoTimeoutException in the logs!

No worries! In this case, we will also need the mongo logs to help debug the issue. You can find these logs at:


While you’re at it, also send us a copy of the docker logs. You can use this command in the terminal:

docker logs -f appsmith

or find the log file in this folder:


More info about gathering the docker logs can be found here.